Dear CDrummond, thank you for taking the time to write this post.

This is an issue that requires further investigation and additional information so we can offer you a workaround.

Please submit a support case from here or contact us via Live Support, and your case will be taken over shortly by one of the members of our team.

Furthermore, please note that Netop School will be discontinued. Therefore, there will be no upcoming product releases.

However, rest assured that technical support is available for customers with active Advantage plans through the end of 2013.

Thank you again for your post and looking forward to hearing from you soon.