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  1. #1

    problem with WebFilterIEExtension

    Hi all,

    I have installed the netop client on a student workstation and now I can't load IE

    here is the error from the event log
    Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
    Faulting module name: WebFilterIEExtension32.dll, version: 7.3.0.7336, time stamp: 0x4f06124d
    Exception code: 0xc0000005
    Fault offset: 0x0000719c
    Faulting process id: 0xf5c
    Faulting application start time: 0x01cd284717927468
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\Program Files\Netop\Vision\Plugins\WebLock\IEExtension\Web FilterIEExtension32.dll
    Report Id: 555e56b8-943a-11e1-87bc-782bcbb467da

    I have tried upgrading to IE9 and had no luck on this.

    I have rebuilt the machine and are still having the same issue I have disabled all IE addons apart from the WebFilterIEExtension
    Any suggestions?

  2. #2
    Dear Broyles,

    Thank you for taking the time to write this post. I can see that you have submitted a case via the support form. We will continue troubleshooting through e-mail and over phone in order to solve the problem you are experiencing with Vision.
    Kindest regards,

    Gianina-Aniela

    Netop Support

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